FREQUENTLY ASKED QUESTIONS
Here you can find an overview of Frequently Asked Questions on the topics laser engraving, laser cutting, laser marking and laser processes in general.
FAQS
Q1: What about the delivery?
We can offer the door to door services by air or by sea, just depend on your actual request. Such as DHL, UPS, TNT, FEDEX.EMS… by air; and the sea transportations.
Q2: What’s the delivery time?
5-7 days.
Q3: What’s package?
Shockproof,Strong and beautiful aluminum alloy case/carton case/wooden case.
Q4: Do you have any timely technology supports?
We have a professional technology supporting team for your timely services. We prepare the technical documents for you, also you can contact us by telephone, webcam, online chat (skype, Whatsapp, alibaba trade manager …).
Q5: What’s the payment method?
T/T, WESTERN UNION,PAYPAL. ESCROW,Cash
Q6: If the machines broken during the shipment, will you support us?
Generally our customer will purchase the insurance before shipment, avoid any money lost from rough transportation.We will help you to solve the claims with the insurance companies to collect your money back in time.
Q7: What is the minimum order ?
there is no minimum order.1Pcs order accept
CONTACT US
Tel:
Fax: Mobile/wechat:+8618613710388 
Address: No. 456 Chengdian South Raod, Yiwu City,, Jinhua, Zhejiang
Country/Region: China
Zip: 322000
Email: info@iymed.com
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